Bookkeeping, Business Support

In this day and age when we want to find the phone number for a business, we Google it.   That usually works very well as long as you are not looking for the phone number for technical support for QuickBooks.

Unfortunately, there are many companies that are not affiliated with QuickBooks that pose as QuickBooks technical support and oftentimes, their phone number is the first to pop up when using a search engine.

The quality of their support will vary but I’ve seen some users be ripped off by paying thousands of dollars for services  that didn’t solve their problem or paid to receive troubleshooting that Intuit support provides at no extra cost.  In the worst cases, users have had malware installed in their systems and their identities compromised.

Which phone number you get when searching online will vary depending on the search engine and the keywords used.

So how can you make sure you get the number to the legitimate customer support department at Intuit and not some random third party?

Intuit has several QuickBooks products so there isn’t a global number for all support.  The contact information will depend on the product that you have.  Your best bet is to contact them from inside the QuickBooks product that you use to ensure that you are routed to the correct department.
  •  In QuickBooks Online, simply click the “Help” link on the top right hand corner of the screen.
  • If you use QuickBooks Desktop 2017 or later, press F1 or select Help > QuickBooks Desktop Help to get help faster.

If you are looking for information on how to do something inside the program, you can visit to access tutorials and an online community to ask questions.

If you need bookkeeping help or training on how to use QuickBooks Online, we can help.

checklistTo help prepare for a smooth transition at the end of the year, here is a handy checklist for what you can start doing now to make your life easier at tax time.

1- Reconcile accounts

If you subscribe to any of my bookkeeping packages, this is done for you!  Just make sure that you check your email for any information requested and after you have ensured that I have everything I need.  Kick back, relax and then move on to the next step.

2- Capture fixed assets

Did you make any big purchases that should be recorded as an asset (generally an item that costs $1,000 or more with a useful life of more than a year)?  You may want to ask your tax preparer if they want any purchases less than $1,000 tracked as fixed assets since there is no rule on this amount.

3- Identify all 1099 Vendors

Review the vendor payments so far this year to be sure that you have W-9 forms for all vendors who have (or will be by year end) paid $600 or more and are not a corporation.  Do not wait until the end of the year to get this information since some vendors are not eager to provide this information and the deadline to file forms 1099 is January 31st.  Save yourself the stress and get this information now!

4- Verify Employee Information

If you have payroll, it’s good to check in to be sure that you have all of the information needed to issue correct W-2 forms, including the employee’s current mailing address.  An easy way to do this is to have your employees review and update their most recent form W-4.

5- Review your unpaid bills and unpaid invoices

Check on any old but still open vendor bills and well as any customer invoices to verify that they are valid.  You may find some loose ends that need to be fixed or old amounts that need to be written off.

6- Review and update inventory

If you carry inventory, review the account to find out when it was last verified and what is actually on hand.  Plan to conduct a physical count and make adjustments before the year ends.


It’s easy to lose track of deadlines and be scrambling at the last minute, or worse, forget! There’s nothing more frustrating than having to pay a fine that could have been avoided.

Below is a list of tax filing dates and important deadlines for the 2018 tax year. Take a few minutes to save each relevant filing date to your calendar.

January 17, 2018:
Estimated Quarterly Payments
Note: Individuals, you do not have to file this payment due on January 17, 2017—so long as you file your 2017 tax return by January 31, 2018 and pay the remaining balance owed with your return.

January 31, 2018
Form W-2 Filing Deadline
Form 1099-MISC Copy A Filing Deadline: If you are filing a Form 1099-MISC and reporting amounts in Box 7, this deadline applies to you.
Copy A must be filed with the IRS by this date. Copy B must be furnished to the contractor no later than February 15, 2018.
If you don’t have amounts in Box 7 on your Form 1099, February 28 is the deadline for paper filing or March 31 for electronic filing.

February 15, 2018
Form 1099-MISC Copy B Filing Deadline

February 28, 2018
Form 1099-MISC Copy A Filing Deadline
If you work with independent contractors, this filing deadline applies to certain types of 1099s. If you are filing Form 1099-MISC and don’t have amounts in Box 7, February 28 is the deadline for paper filing. March 31 is the deadline for electronic filing.

March 15, 2018
S Corporation and Partnership Tax Returns Due

April 17, 2018
Estimated Quarterly Payments
Individual Tax Returns Due
Corporation Tax Returns Due

June 15, 2018
Estimated Quarterly Payments

September 17, 2018
Estimated Quarterly Payments

December 31, 2018
Tax Moves Deadline- any tax saving moves for the year need to be done by today.
Deadline to set Up a Solo 401 (k)

The filing dates listed above are relevant to your business’s federal tax return. If you plan to file for an extension of state taxes, you’ll need to do that separately.

Depending on the nature of your business, you may also need to meet other filing deadlines and requirements not listed in this post. Do your research and work with your tax preparer early on to ensure you’re well aware of your filing obligations throughout the year.

Bookkeeping, Business Support

If you’re like most businesses, your fiscal year ends on December 31. Make sure you’re not stuck at your desk frantically pulling files while everyone else is out celebrating the holidays— start early.

Just follow this list of to-dos, marking them off as you complete them. Then enjoy the end of the year with clients, friends and family.



It is important to make sure that your books are up to date. This not only makes tax preparation a breeze, but it also gives you important insight on the health of your business. Without accurate books you can't tell if you are making a profit, spending too much on overhead or have customers that owe you money.

Follow these 3 steps to get your books caught up

  1. Make sure that all of your transactions are entered in your accounting system. Pro tip: if you connect your bank account to your accounting platform, this will be automatically done for you.
  2. Make sure that transactions are allocated to the correct categories- this step will help you find tax deductions.
  3. Reconcile your bank accounts- this step is important to make sure that transactions cleared the bank for the correct amount and to ensure that there aren't any duplicated entries or other errors.
  4. Make End of Year Journal Entries- your bookkeeper will take care of this, if you DIY your bookkeeping you can research how to do this or hire a bookkeeper for a Year End Review of your books to make sure that they are accurate and adding adjusting journal entries.

If you haven't been keeping up with your bookkeeping and don't have the time to do it yourself, don't wait until the last minute. Your bookkeeper and tax preparer get very busy at this time of year and rushing can lead to unnecessary stress and increases the risk of costly mistakes.

Contact me if you need help getting your books caught up.


The more disorganized your information is, the bigger the tax bill (not to mention, your tax preparer's) will be, now is the time to be proactive.  If you did the bookkeeping steps above, you are halfway there.

  1. Know when the dates for filing taxes are due. Noting the due dates for the year in advance will help you set a schedule. Mark them on your calendar and formulate a plan for making sure you are ready when they come around.
  2. Make sure that you send W-2 to your employees and 1099 forms to your contractors by the deadline.
  3. Complete bank reconciliations. This should have already been completed in the section above, if it hasn't yet, don't delay! This is important to ensure that the correct income will be reported and potential deductions recorded for when you need to know them.
  4. Set up a meeting in December with your CPA or tax preparer. This will allow you to create a plan of attack and give you and your tax preparer a chance to discuss potential problem areas. Request a list of what they will need from you, any templates they’d like you to use and copies of last year’s working papers for reference. Ask for clarification on anything that’s unclear before things get busy.
  5. If you plan to do your own taxes, research what items you will need and what software you will use.


Business Health

Take a moment to check the pulse of your business.  The beginning of the year is usually the best time to make needed adjustments.

1- Review your business structure to ensure it’s still a good fit
Have you outgrown your sole proprietorship or other current legal structure? If you decide to make a change, the first of the year is the time to do it.

2- Revisit your business plan and adjust it accordingly
Update your privacy statement, add new sales targets, and create or update customer policies. This simple act focuses your thoughts and ensures that your goals align with your company's current state.

3- Review your marketing plan (or create one if you don't already have one)
Is your advertising paying off? It's fun to implement new advertising strategies but with all the other hats you wear, it’s easy to forget to look back at what worked, what should be stopped, and what should be kept and improved. Analyze your marketing channels and see if you are getting a return on investment. This includes print materials (brochures, business cards), social media presence, online advertising, sponsorships, print ads, etc.

4- Review your Website
Take a look at your website, does it look outdated? are parts not working? Is it mobile friendly? Have you done any SEO optimization?
If your website is made with WordPress, when is the last time that core, plugin and theme updates were installed? Do you have backups?

A secure and updated website is critical for your business' reputation and can impact your revenue. Make sure that all security patches available have been applied and that you have current backups. Plan any redesigns or repairs to ensure that your business' virtual presence is modern and professional.


The above content should not be construed as legal or tax advice. Always consult an attorney or tax professional regarding your specific legal or tax situation.


Your bookkeeper can ensure that your books are always up to date.What does your business' accounting have to do with your car's maintenance?  A lot.
Most people take their car for regular oil changes and tune-ups to keep it running smoothly and prevent a costly repair.  On the other hand, many small business owners treat their bookkeeping like a major car repair, they wait for a problem (such as a tax deadline) to occur and then they reach out to a professional to fix it.
That is not the best approach to treat your business' books.  Sure, your accountant is a skilled professional and well qualified to repair your books from months or years of neglect but they can help you better if you approach your business accounting like an oil change. Do it often, with a series of smaller and less expensive sessions.   Monthly is a good frequency for many small businesses but some very new or very small businesses can get away with a quarterly bookkeeping update.
There are several benefits to this approach:
* It's cheaper- when you use a bookkeeper, you are not stuck paying your tax preparer/CPA up to 3 times the rate that a bookkeeper charges to clean up the mess
* It's fast-  regular bookkeeping keeps your finances running smoothly, your bookkeeper can clean up small issues as they come up instead of letting them accumulate.
* It's informative- just like an oil change inspection can let you know if something in your car needs attention, like a brake replacement. Up to date books give you a current snapshot of the financial health of your company so you can make informed decisions about investment, clients that are past due, expenses that could be trimmed,  and any other adjustments needed to the cash flow.
* Easy tax filing- your tax preparer can quickly complete your return (or do it faster yourself) when everything has already been allocated and organized throughout the year.
This all adds up to less stress, less hassle, and less cost, especially when you factor in extra deductions that your tax preparer can find for you when your books are clean and up to date.